The Mississippi Relay Program Manager, or Customer Service representatives are available to assist with TTY calls; or to receive customer suggestions, comments and complaints. When calling about a specific incident, please remember to provide the Relay Operator's identification number, date and time of call. Or, for assistance during a relay call, callers may ask to speak to the relay operator's supervisor. 


Customer Service will also accept requests for Mississippi Relay brochures, outreach materials, presentations, or any other additional relay information.

Teresa Burns

Customer Relations Manager II

Mississippi Relay 
460 Briarwood Drive
Suite 400 
Jackson, Mississippi 39206


  • 601-936-5012 (Voice)

  • 601-206-0206 (Videophone)

  • 601-709-4624 (TTY)

  • 601-709-4625 (Fax)

  • (Email)



Mississippi Relay Customer Service
  • 800-676-3777 

  • Email:

  • Español:  800-676-4290 

  • Speech-disabled:  877-787-1989

  • Voice Carry-Over:  866-931-9027


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