An Mississippi Relay Customer Profile stores an individual relay user's call preferences, expediting call processing such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Customer notes

  • Many other preferences


The relay user will have the flexibility of updating their user preferences as needed. User information is confidential and secure.

Below are three ways of obtaining and filling out your Customer Profile form:



Customer Profile Online

You can fill out the form online. 



Click here to go online 


Print Customer Profile Form

Click to download the Customer Profile form:

General Customer Profile

STS Customer Profile 

After you finish filling out the form, please mail it to:

Mississippi Relay Customer Service
P.O. Box 29230 - KSOPHR0312-3A

Shawnee Mission, KS 66201-9230

Or fax the form to 1-877-877-3291.

Need Information?

Do you need more information, or have a question or suggestion about the Mississippi Relay Service?


Let us know!


Contact Customer Service

You can set up your Customer Database Profile by contacting Mississippi Relay Customer Service at:


  • 800-676-3777 (TTY/Voice)

  • 800-676-4290 (Espanol - TTY/Voz)

  • 866-878-1989 (Speech-Disabled)

  • 866-931-9027 (Voice Carry-Over)

Representatives will take your request and can set up your profile while you are on the phone or send you a form to complete. They are also available to answer any questions you may have.

The Mississippi Relay website is an online information service provided by Sprint - Mississippi Relay. Although the information is available to anyone, Mississippi Relay retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:


1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Mississippi Relay;

2. Include the information on your own server or in your own documents without the permission of Mississippi Relay;

3. Modify or re-use the text, graphics, or videos located on Mississippi Relay's web site.


You may print copies of the information for your own personal use or store files on your own computer for your personal use only.

Sprint - Mississippi Relay reserves all other rights.  Copyright © Sprint - Mississippi Relay  2019. All rights reserved.